TELEPHONE ANSWER SERVICE
We take live calls 24/7, 365 days a year. Answer One has a backup power system so there is never a situation where the highest quality of service is not given. Emergency calls are forwarded to your place of preference immediately.
Messages received can be sent immediately to your voicemail or fax so you are never out of the loop. No need to waste valuable time and resources. Using our live answering service saves you money. We are the ideal avenue for startup businesses as well.
We can do it all! Convenient and flawless Order Processing at your fingertips! Your live virtual receptionist is available 24/7 for only a small percentage of what you would pay a full-time employee.
Around the clock customer care and message delivery is our business. We are able to take messages during normal business hours offsetting your administrative costs, and cutting your costs for after hours calls.
Hiring additional employees to answer phones just because your staff needs help during peak hours of operation is not a cost effective way to get the job done. We can handle those high volume call times for you efficiently for a low rate.
Auto Attendance is an efficient and practical worthwhile answering service tool. It allows patients and customers to be directed to the appropriate representative so they are assisted quickly. An automated receptionist will greet callers.
for your business?
needs support sometimes
I have been using Answer One for over 7yrs. I have always had very good service. With having three offices and eight Physicians having someone you can trust is very important. Emails are sent to me in the morning showing what calls were handled the night before. Staff is friendly. If a problem does occurs it is handled quickly. My overall experience with Answer One has been very good.
We have used Answer One for three years. We are quite satisfied with their knowledge and kindness that is extended to our customers and staff. I would recommend Answer One for your dedicated answering service!
Answer One has supported our medical practice answering service needs for the last 12 years and has played a key role in the relay of communication from hospital nurses to our physicians in a variety of settings.
Of all the answer services utilized since 1978, we have found Answer One to be reliable, have efficient service, and detailed reports sent by fax or email. Answer One is a 24 hour monitoring service with a local name, we couldn’t be happier.
Our organization has used Answer One as our answering service since 1999. With more than 900 terminally ill patients and their families trusting that they can reach our nurses, social workers and physicians in times of crisis 24 hours a day, it is paramount that we have a dependable service answering their calls. Answer One staff understand that our patients and families need to be a compassionate voice responding to their calls and efficiency in connecting them with their hospice nurse or physician. Answer One is a valued vendor of our organization that I consider part of our hospice team.