FAQ - Virtual Answering Service Nashville | Answer One, Inc



FAQ – Answer One, Inc.

Yes. Answer One live telephone answering service is available to answer calls, receive messages, relay messages, or deliver reports 24/7. We are there so you don’t have to be. Don’t miss another call due to a meeting, insufficient staffing, overflow or off hours.

Answer One has been operating for over 20 years. Over that time we transitioned from serving predominantly service industries to specialize in service to medical practices. We are experienced and trained to handle any type of phone answering from catalog entries to patient billing.

Answer One live answering service has two offices. One is located in Nashville, Tennessee and the other in Lexington, Kentucky. Both offices are equipped with top of the line technology and personnel.

Yes. We are open 365 days a year 24 hours a day. We have eager agents ready to cover why you are on that holiday vacation or enjoying a Thanksgiving dinner.

Short answer is that it varies. It depends on a number of factors and complexities. We will give you a price range when initially speaking with you and then will shortly thereafter develop your customized plan. All plans are generally implemented within a week!

Yes. All certified team members have Internet access and are trained to handle e-mails or any Internet service requirement designated and agreed upon in your plan. All stations are e-commerce ready.

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