We can do it all! Convenient and flawless Order Processing at your fingertips! Your live virtual receptionist is available 24/7 for only a small percentage of what you would pay a full-time employee. Outsourcing order entries is an extremely cost-effective way to save you money. We use your own web page with hyperlinks to our agents to take orders as if it were directly from you.
79% of consumers prefer to interact with companies by phone compared to other options, according to Forrester Consulting.
Answer One keeps your good name thriving with well trained, courteous agents. They can go over product information with your customers as well as have the professional ability to problem solve. Up-selling is an option with your customized service plan. Your customers will receive a great client experience that helps to ensure your growth and success.
Communicating with a clear and friendly voice for a fraction of the cost of a full time employee just makes sense. No more duplicate orders with our streamlined process of working directly with your company’s website. Catalog entry for single and multiple items is no problem for us. Focus on the things you love to do and leave the answering with quality assurance to us. We offer daily or weekly statistical reports on your orders for the day. All completed orders and reports are able to be delivered directly to your fax or email. Your preference is our pleasure.
Assisting startup companies and seasoned companies is our expertise and your peace of mind. Contact us now for your preferred customized plan!
The last thing your customers want is to be put on hold. Keeping customers on hold damages your brand and causes frustration.
needs support sometimes.
All Answer One operators are professionally trained, efficient and courteous. Your calls can be answered by a warm, live voice using any greeting you wish. You can depend on Answer One to be the critical link between you and your customers, clients or patients. And all at a cost lower than you ever thought possible.
And all at a cost lower
than you ever thought possible.
I have been using Answer One for over 7yrs. I have always had very good service. With having three offices and eight Physicians having someone you can trust is very important. Emails are sent to me in the morning showing what calls were handled the night before. Staff is friendly. If a problem does occurs it is handled quickly. My overall experience with Answer One has been very good.
We have used Answer One for three years. We are quite satisfied with their knowledge and kindness that is extended to our customers and staff. I would recommend Answer One for your dedicated answering service!
Answer One has supported our medical practice answering service needs for the last 12 years and has played a key role in the relay of communication from hospital nurses to our physicians in a variety of settings.
Of all the answer services utilized since 1978, we have found Answer One to be reliable, have efficient service, and detailed reports sent by fax or email. Answer One is a 24 hour monitoring service with a local name, we couldn’t be happier.
Our organization has used Answer One as our answering service since 1999. With more than 900 terminally ill patients and their families trusting that they can reach our nurses, social workers and physicians in times of crisis 24 hours a day, it is paramount that we have a dependable service answering their calls. Answer One staff understand that our patients and families need to be a compassionate voice responding to their calls and efficiency in connecting them with their hospice nurse or physician. Answer One is a valued vendor of our organization that I consider part of our hospice team.