Specializing in live telephone answering to the medical community, Answer One provides professional representation of your medical practice or business when you’re not available; overflow during business hours or after hours, full service coverage, we are a direct extension of your office. Personalized answering by friendly, courteous and professional agents.

Quality assurance is made a top priority with agents who are continuously trained, monitored and reviewed. All live calls are also recorded and archived.

Analyzing your needs with one of our Account Managers who is experienced with medical practices and businesses just like yours, guarantees that we understand exactly what you want an answering service to do. We can customize a seamless transition from your staff to ours when you are ready.

Once the phone is answered and the positive impression made, correct message delivery is the final key to success when working with any service. Mishandled, undelivered or delayed messages waste your precious time and money and can even cause clients to go elsewhere. Emergency or urgent calls are immediately delivered to your cell phone, pager, residence or business, depending on your preferences. State-of-the-art on-call scheduling which is integrated right into the answering system ensures calls get to the right people every time.

Routine messages as well as a recap of emergency messages are automatically e-mailed or faxed to you every morning at designated times and at no charge to you.

Realistically, one missed call could pay for your answering service every month.